Privacy Policy

Effective Date: July 21, 2026
Last Updated: July 21, 2026

Polaris Office Corp. (hereinafter the “Company”) always makes its best efforts to protect the personal information of its users. This Privacy Policy describes what personal information is processed and how it is processed in connection with the POLARIS Office for BlackBerry and Polaris Viewer Plus for BlackBerry mobile apps (hereinafter the “Products”).

The Products are enterprise applications made available exclusively to authorized users of customer organizations that have contracted with BlackBerry for enterprise services. They are not offered directly to individual consumers and are not intended for use by children.

1. Information We Process

We process the following categories of information in connection with the Products.

BlackBerry Dynamics activation and management data:

Email address (User ID)
Access key
Device ID

The email address may be used as the User ID for BlackBerry Dynamics activation and management. The Device ID and other BlackBerry Dynamics management data are processed through the BlackBerry Dynamics SDK, BlackBerry infrastructure, and the customer’s BlackBerry UEM environment. We do not directly collect, access, or store such information on our own servers.

Conditional BlackBerry diagnostic and analytics data:

Crash data
Other diagnostic or analytics data

We do not use our own advertising SDK, analytics SDK, or crash reporting SDK in the Products. However, the BlackBerry Dynamics SDK may include crash reporting and analytics functions. These functions are activated only if the customer separately purchases and enables the relevant BlackBerry Analytics entitlement in BlackBerry UEM.

2. Purposes and Legal Bases

We process personal data only as necessary for the following purposes and, where applicable, on the following legal bases:

Contractual necessity:

App activation and authentication
Secure use of the Products through BlackBerry Dynamics

Legitimate interests:

App security
Service stability and diagnostics
Prevention of unauthorized access
Enterprise app management and troubleshooting

Consent:

Optional BlackBerry diagnostic or analytics functions enabled by the customer, where consent or authorization is required

Legal obligation:

Compliance with applicable laws, regulations, legal processes, and security obligations

3. BlackBerry Dynamics Processing

The Products use the BlackBerry Dynamics SDK for app activation, security, and enterprise management. During activation, an enterprise user may be asked to enter an email address and an access key provided by the customer’s IT administrator. The activation process is handled through BlackBerry infrastructure.

The customer may manage user accounts, devices, app activation, security policies, and related settings through BlackBerry UEM. We do not operate or manage the customer’s BlackBerry UEM environment and do not access, receive, store, or control the data processed through that environment, including User ID, access key, Device ID, activation logs, provisioning data, crash data, diagnostic data, analytics data, or device/app management information.

4. Data Retention

We do not store personal data processed through the Products on our own servers.

BlackBerry Dynamics activation, management, diagnostic, and analytics data is processed through BlackBerry infrastructure and the customer’s BlackBerry UEM environment. Its retention is governed by the customer’s BlackBerry configuration and applicable agreements with BlackBerry.

5. International Data Transfers

Personal data may be transferred to and processed in countries other than the country where the user is located, depending on the technical infrastructure and operational environment of the services. We do not directly initiate or control these international transfers. Where required by applicable law, appropriate safeguards will be applied.

6. Third-Party Sharing & Service Providers

We do not sell personal data.

BlackBerry:

Certain information is processed through the BlackBerry Dynamics SDK, BlackBerry infrastructure, and the customer’s BlackBerry UEM environment for app activation, security, enterprise management, diagnostics, and analytics purposes. We do not access or store the information processed in that environment.

7. Sensitive Data

The Products do not require users to provide sensitive personal data, such as health information, biometric data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, government identification numbers, precise geolocation data, financial account credentials, or information concerning sex life or sexual orientation.

8. Your Rights (California Residents)

If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to know, access, correct, and delete personal information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information.

The categories of personal information that may be processed in connection with the Products include identifiers, such as email address (User ID), access key and Device ID; and internet or electronic network activity information, such as activation, diagnostic, or analytics data where enabled by the customer.

Because the Products are provided in an enterprise environment and managed through the customer’s BlackBerry UEM configuration, some requests may need to be directed to your organization or handled through your organization’s BlackBerry UEM administrator. To submit a privacy request, please contact us at support@polarisoffice.com.

9. Your Rights (GDPR/UK GDPR)

If you are located in the EU/EEA or the United Kingdom, you may have certain rights under the GDPR or UK GDPR, including the right to request access, rectification, deletion, restriction of processing, data portability, and the right to object to certain processing. Where processing is based on consent, you may withdraw consent at any time.

Because the Products are provided in an enterprise environment and managed through the customer’s BlackBerry UEM configuration, some requests may need to be directed to your organization or handled through your organization’s BlackBerry UEM administrator. You may also have the right to lodge a complaint with your local data protection supervisory authority. To submit a privacy request, please contact us at support@polarisoffice.com.

10. Data Security

We apply appropriate technical and organizational measures designed to protect personal data processed through the Products.

11. Children’s Privacy

The Products are intended for enterprise use and are not directed to children. We do not knowingly collect personal data from children through the Products.

12. Automated Decisions

We do not engage in automated decision-making or profiling through the Products that produces legal or similarly significant effects on users.

13. Contact Us

Chief Privacy Officer
Name: Miles Haeseok Lee
Position: CISO/CPO
Email: support@polarisoffice.com

If you have any concerns or questions regarding privacy issues, please contact us. We will endeavor to respond to your claims, concerns, or questions.

14. Updates

We may update this Privacy Policy due to legal, technical, or operational changes. Updates will be posted with a revised date.

Public Notice Date: July 21, 2026
Effective Date: July 21, 2026

Miscellaneous Provision

The content of this Privacy Policy may vary by language because legal requirements differ by country. If there is any conflict between Privacy Policies in different languages, the policy in the language of the relevant country shall prevail, and if such a policy does not exist, the policy in English shall prevail.