Privacy Policy

Effective Date: September 3, 2026
Last Updated: September 3, 2026

Polaris Office Corp. (hereinafter the “Company”) always makes its best efforts to protect the personal information of its users. This Privacy Policy describes what personal information is processed and how it is processed in connection with the POLARIS Office for BlackBerry and Polaris Viewer Plus for BlackBerry mobile apps (hereinafter the “Products”).

The Products are enterprise applications made available exclusively to authorized users of customer organizations that have contracted with BlackBerry for enterprise services. They are not offered directly to individual consumers and are not intended for use by children.

1. Information Processed in Connection with the Products

The following categories of information may be processed in connection with the Products. The processing environment and the entity responsible for a particular processing activity may differ depending on the function, as described below.

BlackBerry Dynamics activation and management data:

The email address may be used as the User ID for BlackBerry Dynamics activation and management. The Device ID and other BlackBerry Dynamics management data are processed through the BlackBerry Dynamics SDK, BlackBerry infrastructure, and the customer’s BlackBerry UEM environment. The Company does not directly collect or store BlackBerry Dynamics activation credentials or management data on its own servers.

BlackBerry Analytics data (when enabled):

BlackBerry Analytics functionality may be included in the BlackBerry Dynamics SDK. Collection of BlackBerry Analytics data and use of the related analytics service occur only when the customer organization has obtained the applicable BlackBerry Analytics entitlement and the BlackBerry UEM administrator has assigned or enabled it for the relevant users or groups.

BlackBerry Dynamics runtime and support logs:

The BlackBerry Dynamics Runtime generates activity logs in connection with the operation of the BlackBerry Dynamics SDK. These logs are stored within the BlackBerry Dynamics secure container on the user’s device. The availability and level of detailed logging may depend on the customer’s BlackBerry UEM policies and configuration.

A user may choose the “Upload Logs” function to transmit BlackBerry Dynamics Runtime logs through BlackBerry Dynamics to BlackBerry for technical support and troubleshooting.

The Company does not receive or store the contents of BlackBerry Dynamics Runtime log files uploaded through this function on its own servers.

2. Purposes and Legal Bases

Personal data processed in connection with the Products may be processed only as necessary for the following purposes and, where applicable, on the following legal bases:

Contractual necessity:

Legitimate interests:

Consent or other applicable authorization:

Legal obligation:

3. BlackBerry Dynamics Processing

3.1 Activation and enterprise management

The Products use the BlackBerry Dynamics SDK for app activation, security, and enterprise management. During activation, an enterprise user may be asked to enter an email address and an access key provided by the customer’s IT administrator. The activation process is handled through BlackBerry infrastructure.

The customer may manage user accounts, devices, app activation, security policies, entitlements, logging settings, and related settings through BlackBerry UEM. The Company does not operate or manage the customer’s BlackBerry UEM environment.

3.2 BlackBerry Dynamics Runtime logging and user-initiated log uploads

The processing activity of the BlackBerry Dynamics Runtime is logged by the Runtime itself, and the activity log is written to the BlackBerry Dynamics secure container on the device.

Where available, the Products provide a user-initiated log upload function for technical support and troubleshooting. When the user selects “Upload Logs,” the applicable BlackBerry Dynamics Runtime log files are transmitted through BlackBerry Dynamics to BlackBerry. The Company does not receive or store the contents of the uploaded log files on its own servers.

Processing of uploaded logs by BlackBerry is subject to the applicable BlackBerry service, the customer’s BlackBerry configuration, and the applicable agreement with BlackBerry.

4. Data Retention

The Company does not store BlackBerry Dynamics activation credentials, management data, or the contents of BlackBerry Dynamics Runtime log files uploaded through the user-initiated log upload function on its own servers.

BlackBerry Dynamics activation, management, analytics, diagnostic, and Runtime log information may be processed through the BlackBerry Dynamics environment, BlackBerry infrastructure, and the customer’s BlackBerry UEM environment, as applicable. Retention within those environments is governed by the customer’s BlackBerry configuration, the applicable BlackBerry service, and the applicable agreements with BlackBerry.

5. International Data Transfers

Personal data may be transferred to and processed in countries other than the country where the user is located, depending on the BlackBerry technical infrastructure, customer configuration, support arrangements, and other operational environments applicable to the Products. Where the Company is responsible for an international transfer under applicable law, appropriate safeguards will be applied as required by law.

6. Third-Party Sharing & Service Providers

We do not sell personal data.

BlackBerry:

Certain information may be processed through the BlackBerry Dynamics SDK, BlackBerry infrastructure, and the customer’s BlackBerry UEM environment for app activation, security, enterprise management, analytics, diagnostics, and technical support purposes.

Where a user initiates the “Upload Logs” function, the applicable BlackBerry Dynamics Runtime log files are transmitted through BlackBerry Dynamics to BlackBerry for technical support and troubleshooting. The Company does not receive or store the contents of those uploaded log files on its own servers. BlackBerry’s processing is subject to the applicable BlackBerry service, customer configuration, and applicable agreement with BlackBerry.

7. Sensitive Data

The Products do not require users to provide sensitive personal data, such as health information, biometric data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, government identification numbers, precise geolocation data, financial account credentials, or information concerning sex life or sexual orientation.

8. Your Rights (California Residents)

If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to know, access, correct, and delete personal information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information.

The categories of personal information that may be processed in connection with the Products include identifiers, such as email address (User ID), access key, and Device ID; and internet or electronic network activity information, such as activation information, BlackBerry Analytics data where enabled, and BlackBerry Dynamics Runtime or support log information where applicable.

Because the Products are provided in an enterprise environment and managed through the customer’s BlackBerry UEM configuration, some requests may need to be directed to your organization or handled through your organization’s BlackBerry UEM administrator. To submit a privacy request, please contact us at support@polarisoffice.com.

9. Your Rights (GDPR/UK GDPR)

If you are located in the EU/EEA or the United Kingdom, you may have certain rights under the GDPR or UK GDPR, including the right to request access, rectification, deletion, restriction of processing, data portability, and the right to object to certain processing. Where processing is based on consent, you may withdraw consent at any time.

Because the Products are provided in an enterprise environment and managed through the customer’s BlackBerry UEM configuration, some requests may need to be directed to your organization or handled through your organization’s BlackBerry UEM administrator. You may also have the right to lodge a complaint with your local data protection supervisory authority. To submit a privacy request, please contact us at support@polarisoffice.com.

10. Data Security

We apply appropriate technical and organizational measures designed to protect personal data processed in connection with the Products. BlackBerry Dynamics Runtime logs are generated and stored within the BlackBerry Dynamics secure container in accordance with BlackBerry Dynamics operation and the customer’s UEM configuration. The Company does not receive or store the contents of Runtime log files uploaded through the user-initiated log upload function on its own servers.

11. Children’s Privacy

The Products are intended for enterprise use and are not directed to children. We do not knowingly collect personal data from children through the Products.

12. Automated Decisions

We do not engage in automated decision-making or profiling through the Products that produces legal or similarly significant effects on users.

13. Contact Us

Chief Privacy Officer
Name: Miles Haeseok Lee
Position: CISO/CPO
Email: support@polarisoffice.com

If you have any concerns or questions regarding privacy issues, please contact us. We will endeavor to respond to your claims, concerns, or questions.

14. Updates

We may update this Privacy Policy due to legal, technical, or operational changes. Updates will be posted with a revised date.

Public Notice Date: September 3, 2026
Effective Date: September 3, 2026

Miscellaneous Provision

The content of this Privacy Policy may vary by language because legal requirements differ by country. If there is any conflict between Privacy Policies in different languages, the policy in the language of the relevant country shall prevail, and if such a policy does not exist, the policy in English shall prevail.

Copyright © 2026 Polaris Office Corp. All rights reserved.